Frequently Asked Questions

How do estimates work? 

In most cases, after you fill out our online form, we can determine a general price range that your project will fall into. Next, in order to determine the most accurate pricing quote, we prefer to assess the property in person, which gives us a better understanding of your needs and allows us to answer any questions you may have.

My timeline doesn’t allow the opportunity for an in-home estimate. Is it necessary for Magic Maids to see my property first?

It’s not necessary. You can book a cleaning and pay our hourly rate for that cleaning. 

How do I book a cleaning?

What do I need to do before my cleaners arrive?

The most important thing a client needs to do before a cleaning is arrange a method of entry and give any special instructions about entering the property. For example, provide us with any gate, alarm, or other access codes needed, or make other arrangements prior to your cleaning. If you plan to pay by check or cash, please leave payment for us at the time of service.

Secondly, we appreciate a tidy space with items such as toys, dirty dishes, and clothing being picked up so we can focus our time on cleaning, but we do not expect perfection so don’t stress about this! Tidy is relative and we want our cleaning to create less work for the client, not more!

How do I pay for my cleaning?

For your convenience we accept a variety of payment methods including Venmo, square, PayPal, checks payable to Magic Maids, and cash. We are also able to set up payments that automatically charge your debit or credit card after each cleaning, or email an invoice with a link to pay using your debit or credit card. 

What is the cost of your home cleaning service? 

Our services start at $100 and up for regularly scheduled cleanings.  

What are the benefits of regularly hiring a cleaner?

As professional house cleaners, we love seeing our clients come home to a clean, well maintained space and the peace of mind that comes with knowing the job is done well. Cleaning day is a day to look forward to for both the cleaner and the client!

What is the typical cost of a house cleaning?

All homes are unique, and there are many factors that determine the cost of cleaning your home, such as location, square footage, number of bedrooms and bathrooms, number of people and pets living in the home, amount of furniture, and more. On average, median sized homes in our area typically range between $120- $200 for weekly, bi-weekly, or monthly cleanings. 

Do you have a house cleaning cost calculator?

We do not have a cost calculator, but can offer a general price estimate based on information shared in your contact form. We’re happy to discuss your needs virtually, or in person where we can best understand the scope of the project. 

Are you insured?

Yes. We are licensed, bonded, and insured. 

What areas do you serve?

We serve Asheville, Biltmore Forest, Fairview, Arden, Fletcher, Weaverville, Woodfin, Marshall, Mars Hill, Swannanoa, Black Mountain, Candler, and other surrounding areas.

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